Terms of service

OVERVIEW

This website is operated by Terrain LLC. Throughout the site, the terms "we," "us," and "our" refer to Terrain LLC. Terrain LLC offers this website, including all information, tools, and Services available on this site, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. ("Shopify"), which provides the online e-commerce platform that allows us to sell our products and Services to you.

 

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow a minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not, in your use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or code of a destructive nature.

A breach or violation of any of these Terms will result in immediate termination of your Services.

Your order placed through our online store is an offer to buy, under these Terms, all products listed in your order. Additional information regarding your order can be found in our Shipping Policy.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only, and any reliance on it is at your own risk.

This site may contain historical information, which is provided for reference only and is not current. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information. You are responsible for monitoring changes to our site.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices posted on our website are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as set out in your order confirmation email. Price increases apply only to orders placed after the change. Posted prices do not include taxes or shipping and handling charges, which will be itemized in your cart and confirmation email.

We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may have limited quantities. These are subject to return or exchange only in accordance with our Shipping Policy.

We make every effort to display our product colors and images accurately, but cannot guarantee that your monitor's display will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction, on a case-by-case basis, and to limit quantities offered. Product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased will meet your expectations. If you are not satisfied with your purchase, please see our Shipping Policy.

SECTION 6 — PRODUCT AND HEALTH DISCLAIMER 

Our products are cosmetic skincare products intended for external use only. They are not drugs, have not been evaluated by the U.S. Food and Drug Administration or any other regulatory authority, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Nothing on this site or in our marketing constitutes medical advice, and you should not rely on it as a substitute for consultation with a qualified healthcare provider.

Everyone's skin is different. Before using any new product, we recommend performing a patch test on a small area of skin and waiting 24–48 hours to check for a reaction. Discontinue use immediately and consult a physician if you experience irritation, redness, or an allergic reaction. If you are pregnant, nursing, have a known allergy or sensitivity to any ingredient, or have a skin condition, consult your doctor before use.

You assume all risk associated with the use of our products. To the fullest extent permitted by law, we are not liable for any allergic reaction, skin irritation, or other adverse reaction resulting from the use or misuse of our products.

SECTION 7 — ACCURACY OF PURCHASE AND ACCOUNT INFORMATION; RIGHT TO REFUSE

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account information, including your email address, so that we can complete your transactions and contact you as needed.

Payment terms are within our sole discretion, and payment must be received before we process your order. All credit card information is handled by Shopify. Please see the Shopify Payments Terms of Service for additional information.

We reserve the right to refuse any order and may, in our sole discretion, limit or cancel quantities purchased per person, household, or order — including orders placed under the same account, credit card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the contact information provided at checkout. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

SECTION 8 — GIFT CARDS 

Gift cards purchased through our store are non-refundable and carry no expiration date or additional fees, except where required by law. Gift cards may not be redeemed for cash except where required by law. We are not responsible for gift cards that are lost, stolen, or used without authorization.

SECTION 9 — INTERNATIONAL ORDERS 

We may ship to select international destinations. International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer, are not included in the item price or shipping cost, and are collected by the carrier or customs authority. We are not responsible for delays caused by customs processing.

SECTION 10 — OPTIONAL TOOLS

We may give you access to third-party tools that we neither monitor nor control. Such tools are provided "as is" and "as available," without any warranties, representations, or endorsement, and we have no liability arising from your use of them. Use of optional third-party tools is entirely at your own risk, and you should review the relevant third party's own terms before use.

Any new Services or features we offer in the future are also subject to these Terms.

SECTION 11 — THIRD-PARTY LINKS

Our site may include content, products, and Services from third parties, and links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating, and do not warrant, the content, accuracy, products, or Services of any third party, and are not liable for any harm related to your use of or transactions with third parties. Please review third-party policies carefully before engaging in any transaction with them. Complaints about third-party products should be directed to the third party.

SECTION 12 — INTELLECTUAL PROPERTY 

All content on this site — including text, graphics, logos, images, product formulations, and the compilation of that content (excluding content you submit) — is owned by Terrain LLC or its licensors and is protected by copyright, trademark, and other applicable laws. TERRAIN, our logo, and our product names (including LUZ, SELVA, ABRAÇO, and CALMA) are trademarks — registered or common law — of Terrain LLC. You may not reproduce, distribute, modify, or create derivative works from any part of this site without our prior written consent.

SECTION 13 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us submissions at our request, or send creative ideas, suggestions, proposals, plans, reviews, or other materials on your own initiative, whether online, by email, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium. We are under no obligation to keep comments confidential, pay compensation for them, or respond to them.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any third party's rights (including copyright, trademark, privacy, or other proprietary rights), will not be unlawful, abusive, or obscene, and will not contain a virus or other malware. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for your comments and their accuracy, and we assume no liability for comments posted by you or any third party.

If you tag us, submit a product review, or send us photos, videos, or testimonials — including via social media, email, or our website — you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit, and display that content, including your name and social media handle, in our marketing and on our website and social media channels, without additional compensation to you. You represent that you own or otherwise have the right to share any content you submit to us.

SECTION 14 — COPYRIGHT INFRINGEMENT NOTICE 

If you believe content on this site infringes your copyright, please send a notice to info@terrainbrazil.com including: (a) a description of the copyrighted work; (b) the location of the allegedly infringing material on our site; (c) your contact information; and (d) a statement that you have a good-faith belief the use is unauthorized. We will investigate and remove infringing content as appropriate.

SECTION 15 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy and, to the extent applicable, Shopify's Privacy Policy.

SECTION 16 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any such errors and to change, update, or cancel orders if information is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information on our site, including pricing, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

SECTION 17 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

SECTION 18 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable. We may remove or cancel the Service at any time, without notice.

Your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you are (except as expressly stated by us) provided "as is" and "as available," without any warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, Terrain LLC and our directors, officers, employees, affiliates, agents, contractors, and suppliers will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, or replacement costs — arising from your use of the Service or any product procured through it, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages. Where a state or jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.

In no event will our total liability to you for any claim arising from these Terms or your use of the Service exceed the amount you paid us for the product(s) giving rise to the claim.

SECTION 19 — FORCE MAJEURE 

We are not liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from causes beyond our reasonable control, including natural disasters, extreme weather, labor disputes, supply chain disruptions, customs delays, acts of government, or disruptions affecting the sourcing of raw materials from Brazil.

SECTION 20 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Terrain LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 21 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms without affecting the validity of the remaining provisions.

SECTION 22 — TERMINATION

Obligations and liabilities incurred prior to the termination date will survive termination of this agreement.

These Terms remain effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If, in our sole judgment, you fail or we suspect you have failed to comply with any term of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services.

SECTION 23 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules we post on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, or proposals — whether oral or written — between you and us, including any prior versions of these Terms.

Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.

SECTION 24 — GOVERNING LAW; DISPUTE RESOLUTION 

These Terms, and any separate agreements under which we provide you Services, are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict-of-law principles.

If a dispute arises from these Terms or your use of the Service, please contact us first at info@terrainbrazil.com so we can try to resolve it informally. If we are unable to resolve a dispute informally within 30 days, you and Terrain LLC agree that the dispute will be resolved by binding arbitration on an individual basis, and not as a class, consolidated, or representative action, except where prohibited by law. Nothing in this section prevents either party from bringing a qualifying claim in small claims court.

SECTION 25 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at info@terrainbrazil.com.

Last Updated: August 3, 2026